‘Bikinishe’ swimwear retailer prompts Better Business Bureau warning

Watchdog has gotten dozens of complaints about company, which has been using fake Vancouver address

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

An online swimwear retailer with a fake Vancouver address is taking your money, but not shipping your order, the Better Business Bureau warns.

An investigation on Bikinishe was launched in February after several customers complained, the bureau said in a release on Monday, on issues such as paying for merchandise that was never delivered, difficulty processing returns and substandard quality merchandise when compared to what was advertised.

“I ordered one bathing suit over a week ago,” one complainant shared. “I paid express shipping. I only paid the extra shipping to receive my bathing suit in time for my vacation. I’ve emailed three times to their so-called customer service and no response. Nor has my package been shipped – no tracking or anything.”

READ MORE: Latest phone scam tricks Vancouver seniors out of $3.1 million

Bikinishe’s profile on the bureau’s website has gained a lot of attention.

Staff received more than 4,600 inquires about the company alone in the first two months of this year, and another 2,700 since the start of March.

“Large numbers of inquiries to a specific business profile is usually an indication that consumers are concerned about the business and are referring to BBB to determine if it is a company they can trust,” the release said.

Sixty-two formal complaints have been made since the beginning of March. All were from the U.S.

“In our database of over 4,300 businesses, Bikinishe also has the largest number of complaints received for any business in less than four weeks.”

Although no complaints have come from Canada, the bureau suspects it will become a problem as the weather gets warmer.

The bureau gives Bikinishe an F-rating.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

B.C. Finance Minister Selina Robinson outlines the province’s three-year budget in Victoria, April 20, 2021. (B.C. government video)
B.C. deficit to grow by $19 billion for COVID-19 recovery spending

Pandemic-year deficit $5 billion lower than forecast

(Photo of an RV posted to Flickr by user Greg Gjerdingen)
Vernon dumps sani-station temporarily

City councillors voted to close sani-station instead of relocating it temporarily

A syringe is loaded with COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
67 new cases of COVID-19 in Interior Health

Thirty people in the region are hospitalized with the virus, 11 of whom are intensive care

Lumby resident Dan Hill was at Vernon’s Polson Park to celebrate 4-20 by giving away free marijuana joints to people of age April 20, 2021. (Brendan Shykora - Morning Star)
Lumby man back in Vernon with free joints, cupcakes on 4-20

Dan Hill is trying to help people of age relax during a stressful April with marijuana giveaway

Police are seeking the public’s assistance identifying a man who allegedly robbed a Vernon business the evening of Wednesday, April 14, 2021. (RCMP photo)
Police search for man who allegedly robbed Vernon business with weapon

The suspect is said to have threatened an employee before running off with two bottles of liquor

FILE – NDP Leader John Horgan, right, and local candidate Mike Farnworth greet one another with an elbow bump during a campaign stop in Coquitlam, B.C., on Friday, September 25, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. won’t be using random individual road stops to enforce travel rules: Safety Minister

Minister Mike Farnworth says travel checks only being considered at major highway junctions, ferry ports

A man pauses at a coffin after carrying it during a memorial march to remember victims of overdose deaths in Vancouver. THE CANADIAN PRESS/Darryl Dyck
B.C. announces historic half-billion-dollar funding for overdose crisis, mental health

Of it, $152 million will be used to address the opioid crisis and see the creation of 195 new substance use treatment beds

Children’s backpacks and shoes are seen at a CEFA (Core Education and Fine Arts) Early Learning daycare franchise, in Langley, B.C., on Tuesday May 29, 2018. THE CANADIAN PRESS/Darryl Dyck
B.C. budget to expand $10-a-day child care, but misses the mark on ‘truly universal’ system

$111 million will be used to fund 3,750 new $10-a-day spaces though 75 additional ChildCareBC universal prototype sites over the next three years.

Kate Budau’s flat tire outside of Glenmore Elementary School on Monday. (Contributed)
Kelowna mom searches for Good Samaritans who helped her change a tire

Woman looking for two dads who helped her after her tire popped in the Glenmore Elementary School drop-off area on Monday

John Wekking, Merritt Road Report - Facebook
 Coquihalla Road Report
Wildfire sparks off Coquihalla in Merritt

The wildfire is located near the Dollarama off of Highway 5

Mak Parhar speaks at an anti-mask rally outside the Vancouver Art Gallery on Sunday, Nov. 1, 2020. Parhar was arrested on Nov. 2 and charged with allegedly violating the Quarantine Act after returning from a Flat Earth conference held in Geenville, South Carolina on Oct. 24. (Flat Earth Focker/YouTube.com screenshot)
Judge tosses lawsuit of B.C. COVID-denier who broke quarantine after Flat Earth conference

Mak Parhar accused gov, police of trespass, malfeasance, extortion, terrorism, kidnapping and fraud

A lit cigarette tossed from a passing car is believed to be the cause of a grass fire which was only held to a ditch by the quick action of passersby in Salmon Arm on April 19. (Pixabay image)
Passersby fight Salmon Arm roadside grass fire believed started by flicked cigarette

Dry conditions prompt warning from resident, fire department

Most Read