Okanagan College is hosting a training program for people working in the North Okanagan’s tourism and retail sectors.

Okanagan College is hosting a training program for people working in the North Okanagan’s tourism and retail sectors.

Okanagan College campus tackles retail sales

Okanagan College is hosting a free four-day workplace training program catering to employees in the tourism and retail sectors.

Okanagan College is hosting a free four-day workplace training program catering to employees in the tourism and retail sectors.

The program, funded through the Canada-B.C. Labour Market Agreement, is focused on upgrading the industry and job-specific skills of eligible participants.

“To qualify, businesses must employ retail sales staff, cashiers, or food and beverage servers,” said Val Banks, program co-ordinator.

“Employees must have no post-secondary diplomas or degrees.”

The workshop includes 24 hours of classroom training, plus six hours of self study.

Employees who successfully complete the 30 hours and some short assessments will receive $500.

Training topics include exceeding customer expectations; powerful sales systems; productivity and efficiency; product knowledge; effective communication; problem solving; accountability and ownership; and workplace health and safety.

The session for retail sales training goes 9 a.m. to 4 p.m., Sept. 4, 5, 10 and 11, at Okanagan College’s Kalamalka campus. Food and beverage server training goes Sept. 17, 18, 24 and 25 in the same location.

Anyone interested in registering for the Okanagan College program should contact program co-ordinator Val Banks at 250-503-2661, or e-mailing vbanks@okanagan.bc.ca.