During the 2020 COVID-19 pandemic, Black Press newspaper carriers have been asked to not touch surfaces when delivering papers. (Paul Henderson/ The Progress)

During the 2020 COVID-19 pandemic, Black Press newspaper carriers have been asked to not touch surfaces when delivering papers. (Paul Henderson/ The Progress)

Pandemic means changes for door-to-door newspaper delivery

Black Press asks readers across B.C. to be patient as carriers are asked not to touch surfaces

The circulation departments at Black Press newspapers sometimes get complaints that carriers aren’t putting the paper in the place readers would like to see it.

During this pandemic, however, delivery protocols have changed so we ask that those who receive the newspaper delivered to their door are patient and understanding with our carriers, many who are children.

“My son has a paper route and has been yelled at by three different people for putting the paper at the front door and not in mailboxes,” the mother of one Chilliwack Progress carrier told our circulation department.

The circulation department has been receiving quite a few calls complaining about newspapers not being delivered in mailboxes.

ALSO READ: Newspapers are safe to touch, World Health Organization confirms

Here’s why they won’t arrive in mailboxes: Carriers have have been instructed to not touch any surfaces while delivering, including mailboxes with lids, railings, mats, etc. They have been asked to deliver as close to the front door as possible to minimize complaints.

“Unfortunately the general public is not aware of this, and we have been getting quite a few calls,” according to Abbotsford News circulation clerk Sue Bouzane. “Once the reason is explained, the customers are for the most part understanding.”

People with hangers on their mailboxes still get their paper put in there, but the rest get it placed at the door.

Other solutions for homeowners who don’t want the newspaper placed by the front door is to leave out a basket or a bucket or a tube. A note to tell the carrier where the paper should be put is also a good idea.

All Black Press staff thank our readers for reading, and for their patience during this challenging time.

• RELATED: COLUMN: Chilliwack citizen’s purchase of a newspaper ad sparks community journalism discussion


Do you have something to add to this story, or something else we should report on? Email:
paul.henderson@theprogress.com

@PeeJayAitch
Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Family Literacy Week is being celebrated in downtown Vernon with the first ever Story-Window Walk Jan. 21-31. (Literacy Society of North Okanagan)
Catch a Yeti in downtown Vernon

Literacy Week celebrated with first ever Story-Window Walk

Interior Health update. File photo.
86 new COVID-19 cases, two more deaths in Interior Health

The new deaths are from Heritage Square, a long-term care facility in Vernon

A COVID-19 outbreak at Vernon's Heritage Square long-term care home has claimed seven people. (Jennifer Smith - Morning Star)
Two more COVID-19 deaths at Vernon care home

Heritage Square has now lost seven people due to the outbreak

A Salvation Army bell is rung by Michael Cronin as he staffs the charity’s red donation kettle in front of a grocery store, Tuesday, Dec. 8, 2020, in Lynden, Wash. The familiar ringing of handbells has gone silent at many Canadian shopping malls this year as the Salvation Army tries to cope with COVID-19 rules at a time of dropping donations. THE CANADIAN PRESS/AP/Elaine Thompson
Record-breaking Christmas for Vernon Salvation Army

$640K and significant food donations pour into local organization ahead of holidays

A 2002 F350 was stolen from a Whitevale home sometime overnight Jan. 14. (Contributed)
Truck stolen near Lumby overnight

Lifted Ford stolen from Whitevale Road

President Donald Trump speaks to the media before boarding Marine One on the South Lawn of the White House, Tuesday, Jan. 12, 2021 in Washington. The President is traveling to Texas. (AP Photo/Gerald Herbert)
Black Press Weekly Roundup: Top headlines this week

In case you missed it, here’s what made waves throughout the week

Seasonal influenza vaccine is administered starting each fall in B.C. and around the world. (Langley Advance Times)
After 30,000 tests, influenza virually nowhere to be found in B.C.

COVID-19 precautions have eliminated seasonal infection

Prime Minister Justin Trudeau listens to a question during a news conference outside Rideau cottage in Ottawa, Friday, January 8, 2021. THE CANADIAN PRESS/Adrian Wyld
Trudeau says Canada’s COVID vaccine plan on track despite Pfizer cutting back deliveries

Canadian officials say country will still likely receive four million doses by the end of March

Jobs Minister Ravi Kahlon shared a handwritten note his son received on Jan. 13, 2021. (Ravi Kahlon/Twitter)
Proud dad moment: B.C. minister’s son, 10, receives handwritten note for act of kindness

North Delta MLA took to Twitter to share a letter his son received from a new kid at school

Lilly and Poppy, two cats owned by Kalmar Cat Hotel ownder Donna Goodenough, both have cerebellAr hypoplasia, a genetic neurological condition that affects their ability to control their muscles and bones. Photo by Alistair Taylor – Campbell River Mirror
VIDEO: Wobbly Cats a riot of flailing legs and paws but bundles of love and joy to their owner

Woman urges others to not fear adopting cats with disabilities

Chief public health officer Dr. Theresa Tam provides an update on the COVID-19 pandemic in Ottawa on Friday, Jan. 8, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada’s top doctor says to avoid non-essential travel as B.C. explores legal options

Premier John Horgan says he is seeking legal advice on whether it can limit interprovincial travel

(Big White Ski Resort photo)
13 more cases of COVID-19 tied to Big White Mountain cluster

This brings the total case count to 175, of which 32 cases are active

RCMP on scene at a home on Sylvania Cres. (Phil McLachlan /Capital News/FILE)
Two Kelowna men arrested after Rutland home invasion

Two Kelowna men, including a prolific offender, facing slew of potential charges

Real estate sales in the South Okanagan grew by more than any other part of the province in 2020. (Marissa Tiel - Black Press)
South Okanagan fastest growing real estate market in B.C.

There was over $1 billion in residential sales in 2020

Most Read