Site brings services online

Citizens will be able to navigate the complex network of human services quickly and easily,

United Ways in B.C. are preparing to bring access to core online services for bc211 to everyone across the province in the year ahead by providing a gateway to community, social, non-clinical health and government services.

Citizens will be able to navigate the complex network of human services quickly and easily, 24 hours a day and seven days a week through the bc211 website which will also be optimized for mobile devices and feature live web chat capabilities.

“At United Way North Okanagan Columbia Shuswap, we are pleased to join in the implementation of a provincewide model of bc211,” said Linda Yule, executive director.

“People are more often seeking information on available services online – from finding a homeless shelter, to securing daycare for a child, to home care support for an aging parent. We believe that every person should have easy access to opportunities to build a better life for themselves – no matter their income, their gender, their nationality, or where they live; bc211 is a great resource to let people know they aren’t alone.”

Individuals and families looking for assistance often do not know where to turn, so bc211 will connect people to information about:

Basic human needs such as housing, food banks, shelters, clothing depots;

Services for children, youth and families such as childcare;

Mental health and addiction services;

Assistance for people with disabilities, seniors and newcomers to Canada;

Employment support.

Bc211 is a source British Columbians can trust when seeking information and services to deal with life’s challenges. Bc211 connects people to a real person, a specialist who can give support when appropriate, and provide the individual with options to build a road map on how to get help.