The votes are in, and guess where Canada’s top-rated Honda dealer is…

Bannister Honda was recently awarded the 2017 DealerRater Canadian Honda Dealer of the Year Award

Sponsored by Bannister Honda | Impress Branded Content

Bannister Honda was recently awarded a 2017 DealerRater Canadian Honda Dealer of the Year Award, an annual recognition given to the top-rated auto dealership on

The prestigious national accolade is only given to one Honda dealer in Canada, and Bannister’s owner/general manager Pat Loehndorf couldn’t be more proud of his dedicated team.

“This isn’t about me, it’s 100 per cent about the staff and their daily interactions with our customers,” said the digital savvy entrepreneur, who purchased the dealership along with the Bannister family back in August of 2012.

“These reviews and testimonials are of our staff members – they’re the reason we’re a 4.8 out of five–star dealership.”

The Vernon dealership was given 731 reviews – only three were negative.

“It’s not like the old days in the car industry where your dad would drive around to all these different car dealerships, kick the tires and choose one,” said Loehndorf, also noting that the determining factor of what makes or breaks a dealership nowadays is the online reviews.

“If you treat people well and with respect, then they’ll come back and they’ll tell people how they were treated. People believe people, and if someone hears by word of mouth they were treated well, they’ll come and see you. That’s just the way of the world now with the Internet.”

The DealerRater Dealer of the Year Awards program was created to recognize automotive dealerships whose sales and service operations exemplify excellence.

The extremely exclusive awards are given to Canadian-based dealerships for being the top-rated dealership within their OEM brand nationwide and the highest scoring dealers in each province, and in the country.

Bannister Honda has received consistently high marks on, making it the top Honda dealership on the site.

“DealerRater reviews speak volumes about customer satisfaction at a dealership,” said DealerRater CEO Gary Tucker.

“Bannister Honda is highly regarded and we are honored to recognize them with this distinction.”

In addition to excelling in the customer service department, Bannister Honda places a big emphasis on the importance of community, which was also recognized.

Last year, the dealership was awarded the community supporter award for the Okanagan and Interior by the New Car Dealership Association of BC.

“We like to give back more than we take – that’s very important to us here,” added Loehndorf, who spent last summer on Kalamalka Lake with Papa Murphy’s Pizza, and Sun FM cruising around in a pontoon, selling fresh pizza – one hundred per cent of the proceeds went to local charities (the Upper Room Mission and Vernon Women’s Transition House Society).

“We mounted two pizza ovens on the boat and when we saw a boat floating by, went up to it and cooked them a fresh pizza. They gave whatever they thought was fair – some gave $5, some gave $50. Every last cent went to the charities.”

Loehndorf credits the longevity and success of the dealership to the positive team environment, which was recently honoured by the Canadian Auto World magazine.

Bannister Honda placed second in the category of ‘Employer of the year in an Automotive Dealership in Canada.’

“We missed by just .4 per cent,” said Loehndorf.

“This is huge for us – to be number two in all of Canada was wonderful. It really showed our employee appreciation. It’s just so important to come to work and enjoy being here. We’re like one big happy family here with a great group of amazing people who truly care about what they do.”

To celebrate their big national award, Loehndorf has ordered jackets for his team with the logo.

“We will wear those jackets with great pride!”

Bannister Honda is a new and used Honda dealership located in Vernon at 6425 Hwy 97 North, that provides auto part, minor repair, tire, and detailing services.

Since 1988 and the early days of Sunshine Honda, they’ve been helping their customers find and service their new and used Honda vehicles.

For more information about Bannister Honda, visit and follow their Facebook page @BannisterHonda


Comments are closed

Just Posted

Big news for Falkland tv show

British Columbia TV show hit 42 + million American households

Lumby ‘elves’ help kids make Christmas magical

Organizers of Elves Shelves say 2017 was their “best year yet”

Sagmoen neighbours recall alleged hammer attack

Woman was screaming outside Maple Ridge townhouse in 2013

Stapley pushes West to finals

Brett Stapley and Canada West are in Saturday’s gold medal game at the 2017 World Junior A Challenge.

Trustee to consider opening outdoor school in September

Staff recommend South Canoe School re-open with a new district program

What’s happening

Find out about the events happening in your community this weekend

Interior Health holding immunization clinic in Vernon Saturday

IH issues list of Okanagan meningococcal immunization clinics

Holiday houses popular at Village Green Hotel

Village Green Hotel gingerbread house display draws a crowd

Court denies WestJet’s bid to toss out discrimination lawsuit of former worker

Mandalena Lewis is suing WestJet over allegations of gender-based discrimination

VIDEO: 3 months later, rescued sea lion released back into ocean

The young animal was found in Campbell River three months ago

Pedestrian hit on Highway 97 in Vernon, across from London Drugs

Emergency vehicles attending to a pedestrian struck on Highway 97 in Vernon… Continue reading

Police issue warrant for Sicamous man

Sheldon Odd wanted for theft under $5,000

One convicted, two cleared in 2014 deaths of men in B.C.’s Cariboo

Andrew Jongbloets convicted of manslaughter in deaths of Matthew Hennigar, 23 and Kalvin Andy, 22

Enderby florist wins Best in BC

After years spent working behind the scenes, an Enderby florist is taking centre stage

Most Read