(Andrew Harrer/Bloomberg)

(Andrew Harrer/Bloomberg)

Facebook hit with $9M penalty for making ‘false, misleading’ privacy claims: watchdog

Investigation focused on Facebook and its Messenger program

Facebook has been ordered to pay a $9 million penalty after the Competition Bureau found the company made false or misleading claims about the privacy of Canadians’ personal information.

The penalty is part of a settlement released Tuesday (May 19) where Facebook agreed to not make false or misleading representations about how users’ personal information posted on Facebook and Messenger is used. The agreement comes after the probe, which looked at Facebook’s practices between August 2012 and June 2018.

The investigation found that Facebook gave the impression that users could control who could see their personal information by changing their account’s privacy settings, even though this did not fully ensure privacy.

“Facebook did not limit the sharing of users’ personal information with some third-party developers in a way that was consistent with the company’s privacy claims,” the Competition Bureau statement said. “This personal information included content users posted on Facebook, messages users exchanged on Messenger, and other information about identifiable users.”

The bureau found that Facebook allowed third-party developers to gain information on the friends of users who installed certain applications, even years after the company said it would stop the practice. According to the bureau, Facebook claimed it would stop after April 30, 2015, but the practice continued until 2018.

In a statement, a Facebook company spokesperson said the social media site did not agree with the result of the probe. However, the company said it would not contest the conclusions.

“We will build on the improvements we’ve made in protecting people’s information and how we communicate about the privacy controls Canadians can use,” the spokesperson said.

The social media company will also have to pay $500,000 to cover the costs of the investigation.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

facebook

Just Posted

(Google Maps)
Vehicle incident north of Enderby slowing highway traffic: DriveBC

Traffic is affected in both directions on Highway 97A at Fenton Road, just north of the city

A million-dollar ticket was sold to an individual in Vernon from the Lotto Max draw Friday, June 11, 2021. (Photo courtesy of BCLC)
Million-dollar lotto ticket sold in Vernon

One lucky individual holds one of 20 tickets worth $1 million from Friday’s Lotto Max draw

Carina Stokes, bar manager at Enderby’s Small Axe Bistro, was recognized as one of four exceptional B.C. restaurant workers by the British Columbia Restaurant and Foodservices Association Tuesday, June 8, 2021. (Contributed)
Enderby bar manager recognized as ‘stand-up’ B.C. restaurant worker

Small Axe Roadhouse’s Carina Stokes one of four to receive special recognition from the BCRFA

Dawn Low is the first female CAO for the City of Revelstoke. (Jocelyn Doll/Revelstoke Review file)
Armstrong welcomes new CAO

Dawn Low previously served as CAO in Revelstoke since 2019

18-year-old skier Logan Leach follows his guide, Julien Petit, down an alpine track. The Lumby athlete who is visually impaired has been named to Alpine Canada’s Ski Team ahead of the 2022 Paralympic Games in Beijing. (Contributed)
Lumby’s Logan Leach named to national ski team

The 18-year-old visually impaired athlete officially joins Canada’s Para-Alpine roster ahead of Beijing 2022

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

“65 years, I’ve carried the stories in my mind and live it every day,” says Jack Kruger. (Athena Bonneau)
‘Maybe this time they will listen’: Survivor shares stories from B.C. residential school

Jack Kruger, living in Syilx territory, wasn’t surprised by news of 215 children’s remains found on the grounds of the former Kamloops Indian Residential School

A logging truck carries its load down the Elaho Valley near in Squamish, B.C. in this file photo. THE CANADIAN PRESS/Chuck Stoody
Squamish Nation calls for old-growth logging moratorium in its territory

The nation says 44% of old-growth forests in its 6,900-square kilometre territory are protected while the rest remain at risk

Flowers and cards are left at a makeshift memorial at a monument outside the former Kamloops Indian Residential School to honour the 215 children whose remains are believed to have been discovered buried near the city in Kamloops, B.C., on Monday, May 31, 2021. THE CANADIAN PRESS/Darryl Dyck
‘Pick a Sunday:’ Indigenous leaders ask Catholics to stay home, push for apology

Indigenous leaders are calling on Catholics to stand in solidarity with residential school survivors by not attending church services

The RCMP presence in Central Okanagan public schools is being reviewed by the board of education. (File photo)
RCMP presence welcomed in Central Okanagan public schools

Staff survey feedback overwhelmingly positive from students, staff and parents

“They will never be forgotten, every child matters,” says Sioux Valley Chief Jennifer Bone in a video statement June 1. (Screen grab)
104 ‘potential graves’ detected at site of former residential school in Manitoba

Sioux Valley Dakota Nation working to identify, repatriate students buried near former Brandon residential school

The Queen Victoria statue at the B.C. legislature was splattered with what looks like red paint on Friday. (Nicole Crescenzi/News Staff)
Queen Victoria statue at B.C. legislature vandalized Friday

Statue splattered with red paint by old growth forest proponents

Most Read