Greater Vernon Water has released a map of customers affected by the pipe leak that led to water quality notice being issues. (Submitted)

UPDATED: Greater Vernon Water issues quality notice

Leak in pipe discovered that carries water to customers from disinfection facility leads to notice

UPDATED 4:25 P.M. THURSDAY, OCT. 31: The Regional District of North Okanagan is informing customers of Greater Vernon Water (GVW) that some customers usually serviced by Duteau Creek water source will be switched to Kalamalka Lake on Oct. 31 due to a leak detected in the pipe leaving the Duteau Ultraviolet (UV) treatment.

During this time, Mission Hill Water Treatment Plant will be feeding most customers in the Greater Vernon area with the Kalamalka Lake source.

Customers who are normally on the Duteau Creek source will notice the water is much harder and the water has a higher alkalinity and pH. This may be of interest to those customers who have in-home water treatment systems or aquariums.


Greater Vernon Water is alerting customers to a leak discovered in the pipe that carries water from the Duteau Creek Ultraviolet (UV) Disinfection facility.

GVW said the UV portion of water treatment will be temporarily turned-off to allow for repairs.

“While water will not be treated with UV, the water will still be treated by the Duteau Creek Water Treatment Plant, which is the same process that was in place for years until the UV facility was turned on in February 2019,” said GVW in a release.

“Out of an abundance of caution, and to notify customers of the change in treatment, GVW is sharing this water quality notification.”

READ MORE: Possible water restrictions in Vernon

Anyone wishing additional protection, including infants, and those with a compromised immune system, may wish to boil water for drinking, washing fruits and vegetables, making beverages or ice, or when brushing teeth.

Crews are still assessing the leak.

“Until we can diagnose the extent of the leak, we will not know an exact date (repairs will be done), but updates will be posted to our website at and sent out to subscribers of the Email Alert System,” said GVW.


Like us on Facebook and follow us on Twitter.

Just Posted

Vernon’s Vasek Pospisil rolling at Davis Cup

Vernon player teams up with Denis Shapovalov to lead Canada into quarterfinals

WATCH: Coldstream garage fire as hot as 275 C: deputy fire Chief

Shop fire potential for ‘one heck of a fireworks show,’ O’Hara says

North Okanagan women head up college board

Gloria Morgan named chair and Juliette Cunningham vice-chair Tuesday

Vernon artist waves women’s flag in Penticton

SheShe declares femininity with all-encompassing exhibit

WATCH: Thieves smash way into Vernon business

Incident at Simply Delicious happened at 4:30 a.m. and was caught on video

WATCH: Thieves smash way into Vernon business

Incident at Simply Delicious happened at 4:30 a.m. and was caught on video

B.C. to advocate for frustrated, confused, unhappy cellphone users, says premier

Maple Ridge New Democrat Bob D’Eith to advocate for more affordable and transparent cellphone options

B.C. man who killed Belgian tourist near Boston Bar gets life in prison, no parole until 2042

Sean McKenzie pleaded guilty to second-degree murder of 28-year-old Amelie Christelle Sakkalis

‘Very disrespectful’: B.C. first responder irked by motorists recording collisions on cellphones

Central Cariboo Search and Rescue deputy chief challenges motorists to break the habit

Man accused in fatal Salmon Arm church shooting also charged with arson

Parmenter family home badly damaged by fire a month before killing

Daily cannabis linked to reduction in opioid use: B.C. researchers

Researchers looked at a group of 1,152 people in Vancouver who reported substance use and chronic pain

Pot shop opens near Princeton on band land

A medical and recreational cannabis shop opened earlier this month near Princeton.… Continue reading

Bids down, costs up on Highway 1, B.C. independent contractors say

Rally protests NDP government’s union-only public construction

Most Read