File photo.

How to avoid fly-by-night moving companies

The Better Business Bureau and the Canadian Association of Movers give their tips

The Better Business Bureau and the Canadian Association of Movers have teamed up to set standards for ethical business practices and help prevent people from getting scammed when needing to move.

“Unfortunately, fly-by-night and no-name ‘truck-for-hire’ groups have been known to take advantage of the fact that consumers are under emotional and financial pressures, as well as time constraints when moving,” said Danielle Primrose, president and CEO of BBB, in a news release on Tuesday.

The organizations received more than 700 complaints against movers and storage-related companies in 2018.

According to Nancy Irvine, president of CAM, the best possible way to make a move a smooth transition is research.

RELATED: The dos and don’ts of hiring a mover

“It’s not like buying a pair of shoes. You are entrusting your entire lifelong belongs to someone you likely don’t know. There are many factors to look at – not just price. Remember that the cheapest price might turn into the costliest move,” said Irvine.

A few examples of what could go wrong: missed delivery or pick-up dates, lost or damaged belongings, charges that exceed the estimate, and claim disputes for lost and/or damaged items.

The bureau also warned people to be aware and suspicious of unmarked rental trucks as opposed to clearly marked and company-owned.

Most professional movers wear uniforms, undergo background checks, and provide a tracking number. Movers who persuade clients to go without a written contract should also be avoided.

The organizations recommended checking out their websites to see reviews and ratings of moving companies and contractors. Some red flags to look out for are if a mover does not provide replace valuation protection details, company address, proof of workers’ compensation, or a GST number.


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Just Posted

Vernon mayor lists two potential new sites for cultural centre

Victor Cumming said while old hotel site is preferred, old Civic Arena or Polson Park remain in play

Vernon garage fire quickly doused

Blaze breaks out inside Tronson Road garage with two vehicles in it; damage inside very minimal

Vernon group protests Duteau logging

Small group gathers outside Tolko head office

Bus driver assaulted in downtown Vernon

59-year-old in hospital with non-life threatening injuries

Vernon’s alleged “Deadpool” robber revealed

RCMP catch up with suspect following gas station robbery earlier this month

Knife-wielding man tries to break into Vernon retirement home

Seniors and staff shaken by incident and upset with RCMP response

South Okanagan powwow strikes a chord on the human level for federal minister

Canada’s Minister of Indigenous Services Seamus O’Regan was the special guest at powwow

B.C. manhunt suspects left cellphone video before they died: family

Family member says Kam McLeod, Bryer Schmegelsky recorded final wishes

Okanagan dog ‘Alice’ to get surgery thanks to BC SPCA crowdfunding

With the surgery, Alice’s prognosis is ‘excellent,’ stated the BC SPCA

Suspicious item forces 47 to evacuate plane at Kelowna airport

Kelowna RCMP continue investigation of suspicious item on airplane

Kelowna man nearly drowns on Okanagan Lake

The victim is in serious yet stable condition but his condition has worsened since going to hospital

Hergott: Safe driving behaviours

Lawyer Paul Hergott writes about second nature “every time” behaviours on the road

Kelowna International Airport threat deemed non-credible

Normal operations have resumed following note of a suspicious item on board a WestJet plane

Most Read