Incompatible software an issue

Conflicting computer systems are making it difficult to set water rates in Greater Vernon.

Conflicting computer systems are making it difficult to set water rates in Greater Vernon.

The Greater Vernon Advisory Committee was told Thursday that accessing information for the water utility is challenging because Vernon, Coldstream and the regional district use different software for billing individually.

“We want to bring all of the data into one software base,” said Dale McTaggart, engineering general manager.

Discussions about streamlining the process are currently underway between the jurisdictions. But it’s uncertain how changes to the system will occur.

“It’s quite costly and onerous but we need to determine if we’re going in the direction of having the data we want. Will the city change its software” said Doug Dirk, a Coldstream director.

“Perhaps we can share the cost?” said Juliette Cunningham, GVAC chairperson and a Vernon director.

Beyond all of the jurisdictions using similar computer software for individual billing purposes, another concept is also possible.

“We could consider moving to a single billing jurisdiction,” said David Sewell, Regional District of North Okanagan chief administrative officer.


Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Museum digs up history for ’60s Vernon Winter Carnival

Get Groovin’ with the Grandkids or flashback to the ’60s with tunes, trivia and costumes

City of Enderby apologizes for cemetery damages

‘Very disrespectful’: Headstones at Enderby cemetery damaged by excavation crew

Two-month-old Kelowna boy diagnosed with rare heart disorder returns home from treatment

Arel spent two weeks at B.C. Children’s Hospital in Vancouver after suffering multiple cardiac arrests

Stop 5G in Vernon, environment group says

A moratorium was requested by local environment group

Vernon Community Champion: respect works here

‘It takes a special place to be home to a global culture…’

VIDEO: Feds look to help 126 Canadians quarantined in China for coronavirus

China has confirmed more than 4,500 cases of the new virus, with more than 100 deaths

Shuswap man given six months jail time for possession of child pornography

Forty-six-year-old will be on National Sex Offender Registry for 20 years

B.C. reports first coronavirus in Vancouver region

First patient visited Wuhan, China, reported symptoms

Power outage at Big White

It’s unknown why the power went out Tuesday afternoon

Uber threatens legal action to ‘defend its right’ to operate in Surrey

‘I have no concerns,’ Mayor Doug McCallum replies

Victoria resident says WestJet employee uttered racist comment, refused to let her on plane

Customer claims she was told ‘You guys can’t handle your alcohol’ by WestJet employee

Bystander who tried to help dog being attacked not liable for its death: B.C. tribunal

Owner of dog killed tried to get $5,000 in damages from man who tried to save it

INFOGRAPHIC: See how fast your B.C. city grew in 2019

The province’s fastest-growing municipalities were located on Vancouver Island

Landowner hearings begin for Trans Mountain expansion in Alberta

Detailed route talks start in Spruce Grove, in B.C. communities soon

Most Read