Incompatible software an issue

Conflicting computer systems are making it difficult to set water rates in Greater Vernon.

Conflicting computer systems are making it difficult to set water rates in Greater Vernon.

The Greater Vernon Advisory Committee was told Thursday that accessing information for the water utility is challenging because Vernon, Coldstream and the regional district use different software for billing individually.

“We want to bring all of the data into one software base,” said Dale McTaggart, engineering general manager.

Discussions about streamlining the process are currently underway between the jurisdictions. But it’s uncertain how changes to the system will occur.

“It’s quite costly and onerous but we need to determine if we’re going in the direction of having the data we want. Will the city change its software” said Doug Dirk, a Coldstream director.

“Perhaps we can share the cost?” said Juliette Cunningham, GVAC chairperson and a Vernon director.

Beyond all of the jurisdictions using similar computer software for individual billing purposes, another concept is also possible.

“We could consider moving to a single billing jurisdiction,” said David Sewell, Regional District of North Okanagan chief administrative officer.


Just Posted

Vernon RCMP superintendent helps with arrest

Supt. Shawna Baher arrests man for theft; turns out to be suspect in assault and robbery

Vernon Vipers open BCHL training camp

Defending Interior Conference champs open pre-season slate Friday at home vs Grande Prairie (AJHL)

No costs as directed upsets Vernon councillor

Scott Anderson and council still waiting for as-directed costs on hiring private security firm

Midnight fist fight leads to arrest in Vernon

An Edmonton man was arrested following the fight; the other man has not yet been located

Two drowning incidents on Okanagan Lake serve as safety reminder

B.C. drowning fatalities down compared to August 2018

VIDEO: Could we BE any more excited? ‘Friends’ fans go crazy for merch

Movie theatres will show select episodes to mark the NBC series’ 25th anniversary

Bodies of two missing Surrey men found near Ashcroft

Ryan Provencher and Richard Scurr have been missing since July 17

Kamloops RCMP locate and arrest man who fled from police

The 22-year-old male was wanted in relation to a domestic violence investigation

Five hedgehogs quickly adopted after being left at BC SPCA

Lucky new owners picked up their pets from Maple Ridge branch on Aug. 20

Kelowna man arrested after allegedly setting blaze near Fire Department

The man was allegedly seen lighting bushes on fire near the Kelowna Fire Department

B.C. cricket players get interrupted by racist remark

Community has had protocols in place for years to respond to prejudice

Groovy B.C. wedding a throwback to Woodstock ‘69

Couple hosts themed wedding 50 years after legendary festival

Okanagan mothers to share grief, spread awareness for Overdose Day

Moms Stop the Harm is hosting an event for International Overdose Awareness Day in Kelowna

Most Read