Bloomberg photo by Mark Kauzlarich.

Information goes online

  • Jun. 14, 2017 10:00 a.m.

With a simple click, British Columbians can access support in their local community. is an online information service that is a gateway to community, social, non-clinical health and government services. The service directory database includes more than 12,000 current entries that document and describe services and organizations available to help people.

“We see bc211.cs as a great resource for the public, and service providers in our area,” said Linda Yule, with the North Okanagan United Way.

The website is optimized for mobile devices and online chat is available seven days a week from 8 a.m. to 11 p.m. Some of the information available includes:

• Employment support

• Legal assistance

• Mental health and addiction services

• Housing options including shelter locations

• Seniors services

• Children and youth programs, and much more.

“We’re here to ensure that people don’t have to rely solely on Google to deal with sometimes difficult and often very personal situations. At, we have prompts that help people narrow down their search, assist them in finding the services that most meet their needs, and closest to where they live,” said Nathan Wright, bc211 executive director.

Bc211 launched in 2010 in partnership with United Way of the Lower Mainland with phone and online services serving Metro Vancouver. The expansion of was made possible through funding from United Ways across B.C.

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