Some Telus customers in Lumby, B.C., have been without service since yesterday (Aug. 12), but the company says the issue should be resolved by tonight. (Pixabay)

Service is up and running for Lumby Telus customers

Some Lumby customers were without service after a cell site malfunctioned on Monday

UPDATE 4:20 p.m.

Telus spokesperson Liz Sauvé said Lumby’s cell site has been repaired as of 4:15 p.m. on Tuesday.

“I can confirm, service is fully restored,” she said.



Telus customers in Lumby may have been left without service yesterday due to a cell site malfunctioning.

“As a result, service to customers in the immediate area has been disrupted,” Telus spokesperson Liz Sauvé said.

READ MORE: Ottawa announces funding for Vernon youth advocacy centre

READ MORE: Vernon filmmaker rides into 3rd at Reel Peach Film Festival

A technician is en route to install a back-up generator and the company expects customers’ service will be restored early this evening.

“Our first priority is to restore service and then we will investigate what caused the disruption in the first place,” she said.

Although it’s unknown the exact number of customers affected by the outages, Telus extends their gratitude to them for their patience, Sauvé said.

“We understand how much our customers rely on our wireless services and we want them to know our priority is to fully restore their service as soon as possible.”


Like us on Facebook and follow us on Twitter.

Just Posted

Car of missing Victoria pair found in Vernon

RCMP encourage people to call with information, not just post on social media

Families receive support from ‘Living Flag’ fundraisers

A young man and a boy who both live with limited mobility were supported by the Canada Day events

Cross-country Jeep tour to drive home donations for food bank

The Jeep Okanagan club will also raise donations at its Rally Through the Valley event in September

UPDATE: Machinery malfunctions in Lake Country sending one man to hospital

The accident was reported just before 12:30 p.m. Friday

North Okanagan artist to tackle stereotypes in Vernon workshop

Armstrong-raised artist Romi Kim to host workshop at Caetani Cultural Centre on Thursday

Osoyoos woman who threatened mom and baby with butcher knife sentenced

Sharon Constance Forner pleaded guilty to one criminal charge and was sentenced

Injured hiker rescued in Peachland

The woman fell while hiking Pincushion Mountain on Friday

‘Easy Rider’ star Peter Fonda dies at 79

Actor and writer was nominated for an Oscar for co-writing the 1969 psychedelic road trip movie

Haida artist to perform at George Ryga Festival in Summerland

Interweavings features music from Terri-Lynn Williams-Davidson and Bill Henderson

Princeton hosts Western Canada’s only festival devoted exclusively to traditional music

From a Doukhobor choir to folk singers, singer songwriters, Celtic music and… Continue reading

Bob Lenarduzzi out as Vancouver Whitecaps president

MLS team is at the bottom of the Western Conference standings

Okanagan partners respond to provincial ride-hailing requirements

The Sustainable Transportation Partnership of the Central Okanagan states its position

Bag of white substance found near Summerland water park

Resident concerned crystal meth was left near children’s play area

Most Read