Lorraine Rogers

Medimap helps Vernon patients spend less time in walk-in clinics

No one wants to wait in a crowded walk-in clinic any longer than they have to

No one wants to wait in a crowded walk-in clinic any longer than they have to.

Whether it’s  a mom with a screaming child, a sick senior or one of the many individuals who don’t have a family doctor, everyone’s time is important.

Now there’s an online tool to help patients determine the best clinic to visit, before they make the trip, without tying up clinic phone lines and staff by calling.

Medimap.ca has been created to save time by showing wait times at local walk-in clinics, and it’s now available for Vernon.

“The whole idea is to automate that process,” said Blake Adam, who created the process with partner Jonathan Clark (both of Vancouver). “We just saw it as a simple solution to a problem pretty much everybody can relate to.”

Medimap has been up and running since September and now includes 85 clinics. The clinics update the site by choosing the wait times and so far the response has been great.

“The clinics have been really excited about being part of it because they get so many less calls,” said Adam, as some have reported 30 per cent fewer calls about wait times.

Over at the North Okanagan Medical clinic (in the Real Canadian Superstore), manager Lorraine Rogers gets thousands of calls a month from patients, who are curious about one thing

“Patients want to know how long the wait is,” said Rogers. “I’m really hoping this site will cut down on those phone calls.”

Rogers is actually responsible for getting Vernon added to Medimap, after hearing about it from one of the doctors at the clinic.

With Gartree Medical Clinic and Sterling Centre Clinic on board, the site has been covering Vernon for two weeks now.

It not only shows the approximate wait time and clinic hours, but lets you know if the clinic is full (at capacity) and not accepting anymore patients. Therefore saving the mom with a crying child a pointless trip to the walk in.

“It’s fabulous! It’s a really helpful website that’s going to manage Vernon better,” said Rogers, who wants to see everyone in town using the site.

With a Google map showing the clinic locations, the site will also be helpful in the summer, when the region’s population swells with tourists.

So far, people are using the site, according to Rogers.

“I know they’re looking at it because they’re not trusting it, they’re still calling to check if the times are correct. But eventually Vernon will trust it.”

Although Medimap is helping to better manage healthcare, local clinics are still swamped with patients lined out the door most days.

Along with providing urgent care, the clinics have become a primary source for many.

“It’s almost impossible to find a family doctor in Vernon right now,” said Rogers.

A new link will eventually be added which will include which physician is working. An app is also in the works.


Just Posted

Vernon Peewees second at Valley of Champions tournament

The Vernon A Peewees baseball team won the silver medal on July 14

Vernon Women’s Transition House changes name

Name changed to Archway Society for Domestic Peace to showcase all programs offered

Vernon speaker to motivate Cariboo residents after mill shutdowns

Change management speaker Mark DeVolder will deliver town hall keynote in 100 Mile House

Pick your own salsa at Vernon’s Davison Orchards

Event allows people an authentic “farm-to-fork” experience August 16

Former B.B. King bassist will sing the blues in Vernon

Russell Jackson and his band will play in Vernon for the first time on July 27

When walls talk: Vernon murals see generation II

“This new movement, an app, will bring the strength of some of those same Vernon visionaries together again into a newdigital form”

Okanagan e-scooter company foils robberies

OGO Scooters staff helped return stolen property three times in 1st week of operations in Kelowna

Olympian brings women empowerment in sports to the Okanagan

Two-time medalist Natalie Spooner joined the Girls Rock the Rink event in Kelowna

Okanagan school district monitoring McCurdy supportive housing plan debate

Top priority for board of education is to maintain safety integrity of local schools

Recall: Certain Pacific oysters may pose threat of paralytic shellfish poisoning

Consumers urged to either return affected packages or throw them out

How a Kamloops-born man helped put us on the moon

Jim Chamberlin did troubleshooting for the Apollo program, which led to its success

Sexual harassment complaints soaring amid ‘frat boy culture’ in Canada’s airline industry

‘It’s a #MeToo dumpster fire…and it’s exhausting for survivors’

How much do you know about the moon?

To mark the 50th anniversary of the first lunar landing, see how well you know space

Body, burning truck found near northern B.C. town

RCMP unsure if the two separate discoveries are related

Most Read