Enderby residents will be given the dollars and cents about turning off the tap.
The city will begin issuing mock bills in January 2014 to customers to indicate their water consumption and what they could have been charged based on provisional rates.
“We want to give people a chance to make improvements if they are using too much water,” said Coun. Brad Case.
“They may not even know they are using too much water.”
The recommendation for mock bills came from staff.
“Several municipalities have had to significantly increase rates after the first year as they had underestimated the reduction in consumption which resulted in a deficit in the first year of metered billing,” said Jennifer Bellamy, chief financial officer, in a memo.
Case agrees with the direction recommended by administration.
“We don’t want to jump into things until people understand the full implications (of rates),” he said.
After a year of mock bills, the city will move towards actual billing based on water use.
“By this time, the city will have more than a full year of consumption data and will be able to determine a more accurate estimate of customer consumption,” said Case.
“Any rate adjustments will be made at this point to ensure that adequate revenue is collected to cover the costs of operating the water system.”