New dispatcher for valley’s 911 services

Southern Interior 911 calls are now being answered by E-Comm in the Lower Mainland.

Southern Interior 911 calls are now being answered by E-Comm in the Lower Mainland.

After four months of technical and operational planning that included the engineering, design and installation of new infrastructure, the transfer of 911 services for the North Okanagan, Columbia-Shuswap, Central Okanagan and six other regional districts occurred seamlessly.

“This is a significant event for all nine Interior regional districts involved,” said Robert Hobson, Regional District of Central Okanagan chairperson.

“Public safety is always our top priority.  E-Comm’s outstanding track record means residents will receive the same high-quality level of service they are accustomed to, but with added operational and technical benefits. These include a larger workforce to handle high call volume and increased security and resiliency.”

Hobson added that there will also be significant cost savings for each of the regional districts by utilizing the services of E-Comm.