(Mission Hill Family Estate Winery/Facebook)

Okanagan winery cellarman fired after mistake costs company $162K of wine

The former employee filed a grievance with West Kelowna’s Mission Hill Winery but was unsuccesful

A year long dispute between the Mission Hill Family Estate Winery and a former employee has concluded and found the company was justified in firing its employee.

In 2018, Mission Hill cellarman Brent Crozier was fired from the winery after an error which resulted in the loss of nearly 6,000 litres of Mission Hill sauvignon blanc, a retail value of $162,464.

According to arbitrator files, Crozier had been responsible for moving wine from one tank to another and had left a valve open by mistake after not properly checking the tanks and lines. As a result, 5,680 litres of wine fell to the cellar’s floor and down the drain.

“I was freaking out. I could not believe I forgot to change over the valve,” Crozier said at the arbitration hearing.

Crozier and his union filed grievance for wrongful dismissal but the arbitrator of the labour case, Nicholas Glass, ruled in favour of Mission Hill and dismissed the grievance.

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Crozier had worked for the winery for over 15 years and this costly mistake was not the first for the seasoned employee who had been promoted to the top cellerman position in 2014.

In 2017, Crozier was held responsible for the loss of 11,000 litres of wine. The two losses of wine are the only two incidents in the winery’s history and both were from a mistake by Crozier.

Crozier’s union argued that the firing was too harsh, that other Mission Hill employees have made similar mistakes and had not been terminated. It was also noted by Crozier that the period of time in which the mistake was made is the busiest time of the year resulting in Crozier feeling extra pressure.

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Glass dismissed the grievance on Dec. 30, 2019, agreeing that Mission Hill did not single Crozier out for harsh treatment.

“The union made much of the number of times the grievor said he was sorry for what he had done and of the fact that he was obviously remorseful,” said Glass in his ruling.

“I do not find this to be a mitigating factor of much substance given that after the same or similar apologies and expressions of remorse in 2017, he repeated the same disastrous error approximately 18 months later.”

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