Program reduces wait times

Program reduces wait times

  • Jul. 26, 2017 3:00 p.m.

A new clinic model at Vernon Jubilee Hospital has led to earlier diagnosis of gastrointestinal cancers while reducing overtime staffing costs.

The University of B.C. study found that once VJH applied the new clinic model, Rapid Access Clinic for Endoscopy (RACE), the average wait time for urgent endoscopy was cut by almost 90 per cent and there were more than four times as many cancers diagnosed in those patients.

“The results were significant,” said Dr. Jacqueline Reid, the study’s first author and 2017 graduate from the Southern Medical Program at UBC Okanagan.

“With shorter wait times, cancers can be detected and diagnosed much earlier and patient outcomes can be improved.”

Endoscopy, where a diagnostic instrument is inserted into an organ or cavity, is used to investigate a number of internal health issues. Often used to detect an illness that may not show up on an X-ray, the test can help identify tumours, ulcers, internal bleeding or inflammation.

Reid, now a first-year UBC internal medicine resident, measured the impact of RACE by comparing six months of 2016 hospital data to the same timeframe from 2015, before the rapid access protocol was implemented. Data shows that the time from referral from a family or emergency doctor to actually having an endoscopy was significantly reduced from 97.7 to 12.1 days.

Dr. Hamish Hwang, VJH general surgeon and clinical assistant professor with the UBC department of surgery, says RACE re-aligns existing hospital resources by dedicating endoscopy time for these patients. And he notes it’s a model that could be adapted to fit within other community hospitals right across the country.

“The new clinic uses a direct-to-endoscopy process for worrisome symptoms like bleeding or weight loss,” he said.

“When we get referrals from within the hospital or from family physicians in the community, patients bypass an office appointment and get their scope within two weeks.”

During the study, nursing overtime costs for the hospital decreased by 69 per cent.

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