Scam sparks alert

B.C. Hydro is warning the public about a new telephone scam

B.C. Hydro is warning the public about a new telephone scam.

People are receiving calls where the caller claims to represent B.C. Hydro and says power will be disconnected if a payment is not received.

B.C. Hydro is reminding customers that the company does not collect credit card or bank account information over the telephone.

Customers are also reminded that if they receive a call from someone representing B.C. Hydro and they doubt the authenticity of the call, they should hang up and call back.

If an account is in arrears, B.C. Hydro will send several notices asking for payment in the mail and also use an automated dialer to remind customers to make a payment before electricity supply is impacted.

Report these calls by calling 1-800-BC-HYDRO, their local police department and the Canadian Anti-Fraud Centre at 1-888-495-8501.