SASCU’s Becky Friesen, SASCU CEO Barry Delaney, Mayor Nancy Cooper, Dan MacQuarrie and Askew’s pharmacy manager Darlene Ogilvie gather at SASCU on June 22 to mark the installation of the Auris Loop, a system which puts the voice of the teller directly into the ear of the person with a hearing aid. Along with the credit union, the loop is installed at city hall, uptown Askew’s pharmacy and several other locations. (Martha Wickett/Salmon Arm Observer)

Device brings back live music for Shuswap man

More businesses, facilities set up Auris Loop system to help those with hearing loss

For Dan MacQuarrie, listening to live music was becoming difficult. Too much background noise.

Going to a doctor’s office or pharmacy was also problematic. For him to hear properly what the person on the other side of the counter was saying, they would have to raise their voice, telling the whole waiting room about his private information.

MacQuarrie provides these examples as they’re common problems for people who have hearing loss. Turning up a hearing aid to capture music at a concert, for instance, also raises the level of the background noise – papers rustling, feet shuffling.

Then came the Auris Hearing Loop. An induction hearing technology, the loop is installed in a building and then transmits directly to the telecoil in a hearing aid, a telecoil which about 70 per cent of hearing aids contain. Sound is then transmitted directly to a person’s hearing aid, with no extraneous noise.

Churches have been the first to take them on. In Salmon Arm, several churches are equipped with the Auris Loop, as is Shuswap Theatre, Salmon Arm City Hall’s council chambers and now the Uptown Askew’s as well as SASCU downtown. Farther afield, facilities such as the Vernon Performing Arts Centre, the Vernon library and Kelowna council chambers have the Loop.

Related: Letter – Keep the hearing impaired in the loop

Related: Letter – Take care of your hearing

Dan MacQuarrie and the MacQuarrie Institute have been instrumental in promoting the technology, providing funds for Askew’s and SASCU to install it.

“My interest is raising awareness so society can communicate with one another,” he says.

Becky Friesen is manager of member experience at SASCU. She chose a central teller wicket, rather than one off to the side.

“I didn’t want to isolate the person with the hearing impairment,” she says, pointing out that hearing impairments affect people of all ages.

Darlene Ogilvie, pharmacy manager at the Uptown Askew’s, appreciates the ability to speak quietly to customers.

“Confidentiality is a huge issue,” she says. “We don’t want to have to yell at people…”

MacQuarrie says all a person needs to do if they have a hearing aid is to go to their audiologist to have their T-coils turned on. Facilities which have the Auris Loop usually display a blue ear symbol marking its location.


@SalmonArm
newsroom@saobserver.net

Like us on Facebook and follow us on Twitter

Just Posted

Introducing Queen Silver Star candidates

59th edition of program now underway

PHOTOS: Vernon Minor Football full of family fun

Three games against Kelowna Junior Sun Sunday, Sept. 23

Environment Canada confirms Ottawa area hit by two tornadoes Friday

At one point more than 200,000 hydro customers were blacked out

Yowza! Twerk, emoji and facepalm are added to Scrabble dictionary, OK?

Merriam-Webster has announced 300 new words have been added to the spelling game

LGBTQ activists, allies in Victoria counter anti-SOGI protest with rally of their own

Lower Mainland activists plan to protest SOGI on legislature lawn, Sept. 29

Cities make power play for new fiscal order with eye to 2019 federal election

Trudeau ordered Champagne to talk with provinces and territories about ways to “address the timeliness of the flow of funds” to projects.

Ottawa area residents take stock of tornado rubble as Ford tours the ruins

A tornado on Friday afternoon tore roofs off of homes, overturned cars and felled power lines in the Ottawa community of Dunrobin and in Gatineau, Que.

Trudeau arrives at United Nations, hoping to re-establish Canada on world stage

Trudeau is beginning his day at the opening of the Nelson Mandela Peace Summit, where he’s scheduled to deliver brief remarks later this afternoon.

B.C.’s FATSO peanut butter to appear on Dragon’s Den

The Victoria company will be featured on the Sept. 27 episode of the popular show highlighting Canadian businesses

Whitecaps see playoff dreams fade after 2-1 loss to FC Dallas

Goal in 87th minute seals Vancouver’s fate

Most Read