To help raise awareness about the impact on emergency services, E-Comm has released a list of the top calls that shouldn’t have been placed to 911 in 2015.
“We want to remind people about what’s at risk when 911 is used as an information line or for other reasons that do not meet the test of a true emergency: A police, fire or medical situation that requires immediate action because someone’s health, safety, or property is in jeopardy or a crime is in progress,” said Jody Robertson, E-Comm’s director of corporate communications.
2015 top reasons to not call 911:
1. Requesting the number for a local tire dealership
2. Reporting an issue with a vending machine
3. Asking for the non-emergency line
4. Because a car is parked too close to theirs
5. “My son won’t put his seatbelt on”
6. Coffee shop is refusing to refill coffee
7. Asking if it’s okay to park on the street
8. “My roommate used my toothbrush”
9. Asking for help getting a basketball out of a tree
10. Reporting that their building’s air system is too loud and they can’t sleep
“We hope that our message that 911 call-takers can’t answer questions or manage non-emergency situations on 911 lifelines will encourage people to learn more about 911,” said Robertson.
E-Comm handles 911 for 24 regional districts in B.C.