Vernon’s Heritage Square, operated by Kaigo Senior Living Group. (Laryn Gilmour - Black Press Media)

COVID-19: Okanagan assisted living tenants to connect with families via iPads

Kaigo Senior Living Group to stock Vernon and Armstrong care homes with FaceTime tech

Retirement homes and assisted living facilities in the Vernon area are doing all they can to ensure the well-being of their residents during the COVID-19 pandemic — even if it means ordering iPads to keep residents better connected to their families.

Wendy Calhoun is the director of operations for Kaigo Senior Living Group, the parent company of six care homes including Vernon’s Heritage Square and Creekside Landing and Armstrong’s Pioneer Square.

The organization closed all doors to visitors and family members Monday, March 16, in keeping with the latest recommendations from public health authorities.

“We’re making sure that as best as we can we can keep family members informed,” she said. “Families for the most part have been very understanding.”

“Primarily, we’re trying to limit as much as possible the traffic in the residential care where our residents are most vulnerable,” Calhoun said.

That said, Kaigo sites will still allow visits in situations where residents become palliative or fall ill. Those family member visits follow universal precautions and isolation.

READ MORE: Vernon long-term care facility dealing with flu outbreak

READ MORE: ‘We are experiencing a global shift,’ says Vernon mayor

With their front doors locked, Calhoun said the retirement homes and facilities are safer, but also much quieter.

To help tenants through increased isolation, Calhoun is in the process of securing iPads for tenants to speak to their loved ones face-to-face, rather than simply over the phone.

“I’m currently just working with Telus right now to get it set up so that each of our homes have a supply of iPads so we can connect with families,” Calhoun said on March 19.

Kaigo site managers have daily conversations with the regional health authority, passing down the latest information to site staff after a morning phone call with Interior Health.

“Our care teams are meeting daily to try and stay current with the onslaught of information from the health authorities,” Calhoun said. “Making sure we’re maintain our staffing levels is really important, and that we’re caring for our staff as well as our residents.”


Brendan Shykora
Reporter, Vernon Morning Star
Email me at Brendan.Shykora@vernonmorningstar.com
Follow us: Facebook | Twitter

CoronavirusSeniors

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Vernon chamber backs council’s opposition of downtown overdose prevention site

The chamber sent a letter to B.C.’s health minister calling for the site not to be located downtown

Bird knocks out power for thousands in Vernon

Evening outage was brief, but affected nearly 3,000 residents

GALLERY: Perfect day for replanting marigolds in Armstrong

Volunteers soak up sun as they replant city’s Marigold Mile Wednesday, May 27

Vernon player chooses Winnipeg as next soccer home

Tori Hauptman will play for the University of Winnipeg Wesmen in U-SPORTS’ Canada West conference

Over Zoom, Armstrong council seeks new meeting space

BRIEFS: Centennial Auditorium under consideration as council looks to resume open meetings

Duck nests at Vernon drive-thru

Mother has hatched four ducklings just inches from the steady stream of vehicles

Kelowna man arrested for murder of Alberta man

A second man is also wanted in connection with the first degree murder of Cody Michaloski

LETTER: Summerland solar project should be reviewed

Questions raised about feasibility of proposed power project

New ‘smart city’ 5G technology to be installed in Kelowna next week

‘This is an exciting opportunity for Kelowna to build on the work we’re doing to bring smart city technologies to our city’ - Mayor Colin Basran

B.C. businesses ‘can’t shoulder burden’ of COVID-19 sick pay

Trudeau’s plan should be tied to federal emergency aid

Police investigating after hydrant hit by van in West Kelowna

The incident occurred around 5:40 p.m. near Boucherie Road

Pregnant Revelstoke woman catches COVID-19 days before giving birth

Michelle Hunter said she felt like she was in a horror movie when she discovered she had COVID-19

Princeton RCMP stop men intent on jumping off bridge

Princeton RCMP investigating a trespassing complaint arrived in time to stop two… Continue reading

Another Asian giant ‘murder hornet’ found in Lower Mainland

This is the farthest east the invasive species has been found so far

Most Read